Adirondack Park Agency
Contact : (518) 891-4050

Department of Corrections and Community Supervision
Contact : (800) 342-3619

Department of Health
NY State of Health, Health Plan Marketplace : Phone: 1-855-355-5777
NY State Department of Health Helpdesk - DOH Employees Only: Phone: 518-473-3472 or Email:

Department of Homeland Security and Emergency Services
Contact : (800) 342-3619

Department of Labor
NYS Department of Labor: 1-800-833-3000

Department of Motor Vehicles
NYS Department of Motor Vehicles:1-518-486-9786
Monday - Friday, 8:00am - 4:00pm

Department of Tax and Finance
NYS Department of Taxation and Finance:Online Services Help

Department of Transportation
Accident Location Information System - ALIS:

Account Assistance - DOT Help Desk - 518-485-8111

Division of Criminal Justice Services
Contact : (800) 342-3619

Division of State Police
Contact : (800) 342-3619

Governor's Office of Employee Relations
: GOER, LMC, or DCP employees please contact 518-473-8087 for assistance

HESC Employee Help Desk
HESC Employee Help Desk: Email HESC Employee Help Desk

or (HESC Employees ONLY) Call 518-473-0550

NYS Office of Mental Health
NYS Office of Mental Health: 518-474-5554

New York State Department of Public Service
New York State Department of Public Service : Document and Matter Management Help Desk

New York State License Center
NYS License Center:518-453-8130
Monday - Friday, 8:30am - 4:30pm

New York State Office Of Information Technology Services
Reach us through online chat at :
Contact the ITS Enterprise Services Desk at : 1-844-891-1786
Send us an email at :

Office for the Prevention of Domestic Violence
Contact : (800) 342-3619

Office of Children & Family Services
OCFS/LDSS/Voluntary Agency Assistance :

Office of Cyber Security
Information Asset Classification System (IACS):
Critical Infrastructure Response Information System (CIRIS):

Office of General Services
IRM Service Desk : Account assistance for OGS staff only
Please call or email the IRM Service Desk.
Monday - Friday 7:30am - 5:00pm

Office of Medicaid Inspector General
NYS Office of the Medicaid Inspector General no longer has an IT Helpdesk number, use ITS information below:
Contact the ITS Enterprise Services Desk at : 1-844-891-1786
Reach us through online chat at :
Send us an email at :

Office of Real Property Services
NYS Office of Real Property Services :

Office of State Comptroller
Account assistance for OSC staff only:

Office of Victim Services
Contact : (800) 342-3619

State Education Department

Workers Compensation Board

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